+1 (800) 458-7700 | [email protected] AHRI Certified | UL Listed | ISO 9001
Bohn refrigeration technician servicing condensing unit

Refrigeration Services

From initial system design through ongoing maintenance, Bohn supports your operation at every stage of the equipment lifecycle.

Comprehensive Service Capabilities

Our service portfolio covers the full spectrum of commercial and industrial refrigeration needs.

System Design & Engineering

Our engineers work alongside your team to design refrigeration systems matched to your facility layout, cooling load, and ambient conditions. We provide thermal load calculations, equipment selection, and piping schematics.

Installation & Commissioning

Factory-certified technicians handle equipment placement, refrigerant charging, electrical connections, control system setup, and performance verification to ensure your system runs at AHRI-rated efficiency.

Preventive Maintenance Programs

Scheduled maintenance plans that include coil cleaning, refrigerant leak detection, fan motor inspection, defrost system checks, and control calibration to maximize equipment life and minimize downtime.

24/7 Technical Support

Round-the-clock phone and remote diagnostic support from refrigeration specialists who understand Bohn equipment inside and out. Average response time under 2 hours for critical system failures.

Replacement Parts & Logistics

Genuine Bohn replacement parts including evaporator fan motors, fan guards, defrost heaters, expansion valves, and control boards. Stocked at 12 regional warehouses for rapid dispatch.

Retrofit & Upgrade Services

Modernize aging refrigeration systems with new low-GWP refrigerant conversions, EC motor upgrades, digital controls, and enhanced coil coatings without full system replacement.

How We Work

A proven process from initial consultation to ongoing performance optimization.

1

Consultation

We assess your facility requirements, cooling load profile, and operational constraints.

2

Engineering

Our team designs a system with equipment selection, thermal calculations, and layout drawings.

3

Delivery & Install

Pre-tested equipment shipped and installed by certified technicians with full commissioning.

4

Ongoing Support

Preventive maintenance, remote monitoring, and rapid-response service to protect your investment.

Our Performance Commitment

Every Bohn system is backed by AHRI-certified performance data, comprehensive warranty coverage, and the support of 12 regional service centers operating since 2003. Standard warranty covers compressor and coil assemblies for 5 years and all other components for 2 years from commissioning date. Extended warranty programs up to 10 years are available for preventive-maintenance contract customers.

Service Coverage and Response Times

What Our Service Network Covers

  • Installation supervision and commissioning for all Bohn equipment
  • Scheduled preventive maintenance on quarterly, semi-annual, or annual cycles
  • Emergency repair dispatch within 4 hours for customers within 150 km of a service center
  • Remote diagnostics via Modbus/BACnet-connected controllers for real-time troubleshooting
  • Refrigerant recovery, recycling, and replacement per EPA Section 608 requirements

Applicable Limitations

  • On-site emergency response is limited to regions within 150 km of a Bohn service center; remote locations are served through authorized service partners with response times of 24-48 hours
  • Warranty coverage requires installation by a certified technician and adherence to Bohn-specified operating parameters (ambient temperature, voltage range, refrigerant charge)
  • Retrofit services for third-party equipment are available on a project basis but are not covered under standard service agreements
  • Parts availability for discontinued models is maintained for a minimum of 7 years after end-of-production; beyond this period, equivalent aftermarket parts may be substituted

Let Us Help You Plan Your Next Refrigeration Project

Whether you need a new installation, system upgrade, or ongoing maintenance program, our team has the expertise to deliver the right solution. Describe your requirements and we will respond within one business day.

  • Free system sizing and equipment selection
  • ROI analysis for retrofit and upgrade projects
  • Custom preventive maintenance scheduling
  • Multi-site service agreements available

Request a Service Consultation

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